Waste tracking. Sorted.

Yes. Recording receipts, collections, drop-offs and waste output, checking carriers, working offline and reporting to Defra all cost nothing, with no limit on loads, transfer notes or reports to Defra. That comes with one office user, one site for receivers, one vehicle for carriers and as many drivers as you need. Each extra site brings another office user, and you only pay for more of those or for an add-on. See pricing.

Yes: every add-on starts with a free month, and so do extra sites, vehicles or office users, with nothing to pay and no card needed. An admin switches one on in Manage Subscriptions in the Tippa web app, which shows what it will cost after. It's once each, so one your organisation has had before is charged straight away. When the month is up, it carries on at its usual price if you have a plan or have set up payment (optional: your card is saved with nothing to pay); if not, it stops and nothing is charged. When a trial of office users or sites ends, sites and vehicles are kept, but any office users over what's left are disabled, newest first, and an admin can swap who's active. More about free trials.

Yes. Tick every type that fits when you sign up, and you get the tools for each. The two sides work together too: collections in your own vehicles to your own site are expected there as planned receipts, and your fleet's tare weights are ready at the weighbridge.

Yes, free. Add each permit and Tippa checks it on its regulator's register, then fills in the waste codes, limits and operations it allows from its standard rules or its published permit. Each load is received under the permit that allows its waste, a move between your permits is one form, and each permit gets its own returns. More about permits.

Yes, with the Repeated Records add-on, the new way of doing season tickets. Set a regular load up once and your customer signs the season ticket online; then each load is created for you ahead of time as its own record, and Tippa prepares the renewal before the year is up. How season tickets work.

Yes, free. Each collection, load going out and receipt with hazardous waste gets its consignment note filled in from the record, with each waste's hazardous properties, components and any POPs checked against Defra's rules as you enter them, to print, download or email: the Environment Agency's form in England, Natural Resources Wales's in Wales, SEPA's in Scotland and NIEA's in Northern Ireland. The receiving site's part is filled in once the load is booked in. More about consignment notes.

No, unless it's hazardous waste, which needs a consignment note for each load. Set it up as a job and the producer signs its transfer note once, on the driver's phone at a load's collection or online from a link, and it covers every load until the job is complete, while each load is still its own collection with its own vehicle, driver and receipt. Jobs are free, and with the Invoicing add-on the whole job goes on one invoice line. More about jobs needing several loads.

Register your organisation with Defra's Digital Waste Tracking service, using a Government Gateway or GOV.UK One Login business account. Defra then gives you an API code. Enter it once in Tippa, in the settings cog → Organisation Settings → Digital Waste Tracking Settings, and every load you receive from then on is reported for you. Tippa is on GOV.UK's list of compatible software providers. Tippa doesn't charge for this; Defra charges each organisation £26 a year for the service itself. Our digital waste tracking guide has the details.

Not yet, unless you also run a permitted site that receives waste: since 1 October 2026 only receiving sites report each load. Digital waste tracking for carriers, brokers and dealers is planned for October 2027, after an invited group starts early in 2027 and everyone can join from spring 2027. It will be through software, with no Defra web form. Keep doing your transfer notes as now. Tippa’s collections already record the detail Defra has proposed for carriers’ movements, so there’s nothing to change when it arrives. Every date.

No software is: Defra doesn't approve or certify waste tracking software. GOV.UK's list of compatible software providers, which Tippa is on, confirms that a provider has technically integrated with Defra's API. Defra also publishes test scenarios that each provider runs and judges for itself. Tippa supports all 14, with none exempted, and publishes its results and the gaps we know of. See our test results.

You can for now: Defra calls it a temporary solution for receivers without software, expected to stay until at least October 2027. It means filling in Defra's template and uploading it, with a fresh file after each submission, on top of the transfer notes you keep anyway. With Tippa, the receipt you record is the report: each load is sent as it's received, free, and Defra's tracking ID is kept on the receipt. Spreadsheet or software.

No, not yet. In England and Wales you must still send waste returns in line with your permit, and hazardous waste consignee returns, until further notice, as well as reporting each load to Defra. In Scotland and Northern Ireland, SEPA's and NIEA's returns carry on as before. Tippa builds them from the same receipts it sends to Defra: your waste return with the Waste Returns add-on, and your EA or NRW hazardous waste return with Consignee Returns. What you still need to do.

Not reporting a load in time is an offence. In England and Wales the penalties include a £1,000 fixed monetary penalty, unlimited variable penalties and prosecution. Tippa sends each load as you receive it, so the deadline only matters when a load can't be sent: you see it straight away, with the date it's due by, and whoever received it is emailed. The rules in full.

You see it straight away, on the receipt and in your dashboard's Needs Attention, with Defra's reason. If Defra's service isn't answering, Tippa tries again every hour; if something needs fixing, whoever received the load is emailed, and saving the fix sends it again. More about what Tippa does.

Yes, on any plan: 4p a WhatsApp message and 8p a text, plus VAT, from a balance you top up, with 25 free to start. Each customer gets them the way their record says, with a link to view and download it, and one that can't go is emailed instead. Drivers' sign-in codes by text or WhatsApp are free. More about messages.

No. Tippa runs in the web browser on your phone, tablet or computer. Once it has been opened on a device, it keeps working when you lose signal.

No. Drivers use Tippa in their phone's browser, as many as you like, free. They sign in with a code by text, WhatsApp or email instead of a password, see the day's work on Driver Home, and collect with photos and signatures; with no signal, it's saved and sent when they're back in range. Tippa for waste carriers.

Tap the ? on any screen and ask Keith, Tippa's AI assistant, who answers in plain steps for the screen you're on. If he can't help, report a problem from his panel, or email support@tip-pa.co.uk. More about Keith.

Yes. Recording waste and checking carriers work across the UK, on all four nations' registers, and waste returns cover sites in all four: the EA's, NRW's, SEPA's and DAERA's. Hazardous waste is covered too: each nation's own consignment note filled in, the EA's and NRW's returns, and each note sent to SEPA or NIEA as the load is booked in. Scotland and Northern Ireland.

Yes. Bring your customers, sites, vehicles, past receipts, container types, skips and prices across yourself, free, from Tippa's Excel or CSV template: every row is checked before anything is saved, and you can undo an import for 7 days. For the rest of your history, get in touch and we'll work out the move with you.

Yes. If you'd rather keep some of your current systems, such as weighbridge, accounts or job management software, we can build an integration so records pass between them and Tippa. Get in touch and tell us what you use.

Yes, with no add-on. Give your operator the Weighbridge role and they get a quick screen to weigh each vehicle in and out, with regular vehicles' tares remembered and weighing carried on when the signal drops. A weighbridge operator is an office user. Tippa doesn't read your weighbridge indicator directly yet, so the operator types in the reading. Tippa for transfer stations.

Yes, with the Skip Hire add-on. Each skip you deliver is recorded with who has it, where and when it's due back, with the overdue ones on your dashboard, reminders to customers, deliveries and exchanges on your drivers' rounds, and a register of your skips with QR labels and a map. Tippa for skip hire.

Yes, with the Invoicing add-on. Tippa prices each collection and receipt from your own price lists, puts it on its customer's invoice and emails it, then keeps track of payments, what's overdue and what each customer owes, and exports it all for your accounts software. More about invoicing.

Yes, with the Invoicing add-on: your invoices and credit notes export as a CSV file to bring into Xero, QuickBooks, Sage or other accounts software, or to keep as a sales day book. There's no live link to them yet, so you import the file yourself. More about invoicing.

No. The free plan has no term, and paid extras are month to month: an admin adds or removes them at any time from Manage Subscriptions, charged or credited for the rest of the month.

Your records are stored in Ireland, and photos and signatures in London; our privacy policy lists the service providers, such as payments and error reporting, that may handle data elsewhere. You can export all your data at any time, and an admin can delete the whole organisation. Security and your data says how it's encrypted, backed up and kept to the people you choose.

You keep what you've paid for until the end of the month, then go back to the free plan. Your records stay, and everything free keeps working. Office users over the free plan's allowance are disabled when the plan ends, not deleted: when you cancel, you pick who stays, and invitations that no longer fit are cancelled. Sites and vehicles are kept, but you can't add more.

Yes, an admin can add or remove types at any time. The one exception: once your site has received a load, you stay a receiver, so those records always stay with you.